FAQ

Q: How do I place an order?
A: Placing an order with Caneile is simple. Browse through our collection of aromatherapy figurines, select your desired items, and add them to your shopping cart. Once you're ready, proceed to checkout and complete your payment to finalize the order.

Q: What payment methods do you accept?
A: We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.

Q: Can I track my order?
A: Yes! Once your order has been shipped, we will send you an email with tracking details so you can monitor the status of your package.

Q: Do you offer international shipping?
A: Yes, we offer international shipping to most countries. Please refer to our Shipping Policy for detailed information on international shipping rates and delivery times.

Q: How do I care for my aromatherapy figurine?
A: To maintain the beauty and functionality of your figurine, we recommend cleaning it with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that may damage the surface.